At Thottathu Pazham, we are committed to delivering farm-fresh, naturally ripened mangoes directly to your doorstep in the best possible condition. Please read our shipping policy to understand how we handle deliveries.

🚚 Shipping Coverage

We currently ship our mangoes across Tamil Nadu and major cities across India through reliable courier and logistics partners.
Note: Some remote areas may have limited delivery service. Please check availability during checkout.

📦 Order Processing Time

  • All confirmed orders are processed within 1–2 business days.
  • Mangoes are freshly harvested, sorted, and packed only after your order is received to ensure peak freshness.
  • Orders placed on Sundays or public holidays will be processed the next working day.

⏱️ Delivery Timeframe

  • Tamil Nadu & Nearby States: 1–3 business days
  • Other States: 3–6 business days
    Delivery time may vary slightly based on location, weather, and courier efficiency.

🍃 Packaging

Our mangoes are packed using eco-friendly, shock-resistant materials to ensure they remain fresh, undamaged, and safely cushioned during transit.

📦 Shipping Charges

  • Shipping charges are calculated based on location and weight at checkout.
  • We may offer free shipping promotions during select periods — stay updated by subscribing to our emails or following us on social media.

🚫 Order Delays or Issues

  • Delays may occur due to natural calamities, strikes, or courier issues — we will notify you in such cases.
  • If your order hasn’t arrived within the expected time, please reach out to us at:
    📧 info@thottathupazham.com
    📞 +91 96266 38230

📍 Tracking Your Order

Once your order is shipped, you will receive an SMS/email with the tracking ID and courier details to monitor the delivery status in real-time.

❗Important Note

Please ensure that someone is available at the delivery address to receive the parcel. We are not responsible for spoiled mangoes due to delays in pickup after attempted delivery.